Booking & Scheduling
For Customers
How to Reschedule a Service
How to change the date or time of your booked service.
Rescheduling
Need to change when your service is scheduled? Here's how:
- Go to your Orders page
- Find the booking you want to change
- Click "Reschedule"
- Select a new date and time from the pro's availability
- Confirm the change
Both you and your pro will receive a notification about the updated schedule.
Rescheduling policy
- Rescheduling is free if done at least 24 hours before the appointment
- Last-minute rescheduling (within 24 hours) may be subject to a fee depending on the pro's policy
- If the pro can't accommodate your new time, you can cancel and rebook with another pro
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