Booking & Scheduling
For Customers
Tracking Your Order
How to check the status of your service order.
Order Tracking
Stay up to date on your service order:
Order statuses
- Pending — Your request has been submitted and is awaiting pro confirmation
- Confirmed — The pro has accepted and your appointment is set
- In Progress — The pro is currently working on your project
- Completed — The job is done. Time to leave a review!
- Cancelled — The order was cancelled by you or the pro
You'll receive email and SMS notifications for every status change.
Was this article helpful?
Related Articles
How to Book a Service
Step-by-step guide to booking a service on TaskNation.
How to Reschedule a Service
How to change the date or time of your booked service.
Cancellation Policy
How cancellations work and what fees may apply.
What If My Pro Doesn't Show Up?
What to do if your professional doesn't arrive for the scheduled service.